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Email
SaaS/Software
Asana
Onboarding (part 8)

Onboarding (part 8)

Asana

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Swipe Details
Company
Asana
Type
Email
Industry
SaaS/Software
Business Model
B2B
Swiped on:December 8, 2022

Marketing Insights

WHY IT WORKS:

This onboarding email effectively reduces friction by presenting integrations as a value-add rather than a setup task. The visual presentation of specific, recognizable tool logos creates immediate relevance and demonstrates concrete value. By focusing on "the tools you love" and making integration discovery effortless with a single CTA, Asana transforms a potentially overwhelming technical process into an exciting opportunity to enhance existing workflows.

COPYWRITING TECHNIQUES:

  • Emotional connection through inclusive language: "Asana and the tools you love, united"
  • Feature-benefit framing: Each integration description leads with action verbs ("Add files," "Turn emails," "Make conversations")
  • Simplicity and clarity: Ultra-concise descriptions under 15 words per integration
  • Value-focused positioning: "most popular integrations" implies social proof without being explicit
  • Action-oriented CTAs: Direct command "View Integrations" and "Download Asana for mobile"

DESIGN PRINCIPLES:

  • Visual hierarchy through iconography: Branded logos serve as visual anchors for each integration
  • Scannable card-based layout: Each integration presented as a distinct, digestible unit
  • Strategic use of whitespace: Clean separation between sections enhances readability
  • Color psychology: Blue hyperlinks for trust and action, maintaining Asana's coral brand accent
  • Mobile-responsive single-column design: Optimized for email client viewing

PSYCHOLOGICAL TRIGGERS:

  • Social validation: "popular integrations" suggests others are successfully using these features
  • Loss aversion: Highlighting tools users "already use" implies missing value if not connected
  • Cognitive ease: Familiar brand logos (Dropbox, OneDrive, Gmail) reduce mental processing effort
  • Completeness bias: Showing multiple integration options encourages exploring all available connections
  • Reciprocity principle: Free mobile app download positioned as additional value beyond core offering
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