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Email
SaaS/Software
Asana
Onboarding (part 7)

Onboarding (part 7)

Asana

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Swipe Details
Company
Asana
Type
Email
Industry
SaaS/Software
Business Model
B2B
Swiped on:December 8, 2022

Marketing Insights

WHY IT WORKS

This onboarding email effectively combines urgency with practical value by making "your next deadline" the focal point, immediately addressing a core pain point for project managers. The email leverages visual product demonstration through the calendar interface screenshot while maintaining a clean, focused design that drives users toward a single action—viewing their calendar to manage deadlines.

COPYWRITING TECHNIQUES

  • Problem-focused subject line: "Hit your next deadline" directly addresses user anxiety about missing deadlines
  • Feature-benefit framing: "See what's coming up, and adjust schedules as needed" connects the calendar feature to deadline management
  • Action-oriented language: "View Calendar" and "Start dates" use imperative verbs to drive engagement
  • Value-first messaging: Leads with the outcome ("See your next big deadline") before introducing the feature
  • Instructional copy: "Learn more ›" provides a low-commitment path for additional information

DESIGN PRINCIPLES

  • Visual hierarchy through size: Large headline "See your next big deadline" creates clear focal point
  • Product UI showcase: Calendar view screenshot demonstrates actual interface and functionality
  • Strategic use of brand colors: Purple CTA button maintains brand consistency while standing out
  • Whitespace for clarity: Ample padding around sections prevents cognitive overload
  • Single-column layout: Mobile-optimized design ensures readability across devices

PSYCHOLOGICAL TRIGGERS

  • Loss aversion: Fear of missing deadlines motivates immediate action
  • Implementation intention: "Start dates" section prompts users to visualize using the feature
  • Cognitive ease: Simple calendar interface reduces perceived complexity of adoption
  • Anticipation: "See what's coming up" creates curiosity about future work visibility
  • Control restoration: "adjust schedules as needed" empowers users to manage their time proactively
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